Are you having trouble completing Touch ID setup on your iPhone or iPad? The majority of the time it is due to an unclean fingerprint sensor therefore, clean it and check if it is working. If not, we’ve other solutions to test.
Any user can encounter problems in using Touch ID, such as my friend’s experience when he tried to unlock his phone right away after swimming. The issue can be fixed through cleaning your sensor or by using another sensor. If you’re unable to complete the Touch ID setup, read here to find out how to ensure that your device is trusted by your fingers and you.
Not able to finish Touch ID Setup. Here’s How You Can Repair It
Unable to set up Touch ID properly can be a source of frustration. Uncertain of the reason is even more frustrating. The issue can be identified and resolved with a checklist of problems. Here’s how to begin troubleshooting the “Unable to complete Contact ID Setting” issue.
1. Cleaning The Case/Sensor
The most typical problem, especially if are creating Touch ID after the phone’s been in use for a period of period of time. Perhaps you’ve decided to add one or two fingerprints or complete the initial setting.
- Make sure you have a clean cloth particularly one made of microfiber because they’re great for lifting dirt and grease
- Cleanse the home button gently which houses the Touch ID sensor.
- Try to scan your finger once more
Cleaning the case could assist, however, I suggest that you remove it completely in the event that you’re unable finish Touch ID setup. This way, we’ll ensure that the case won’t interfere with the process.
2. Try another Finger
My uncle worked as an employee at a bank for over 30 years. The process of counting the money has caused his thumb slightly scarred for life. He’s not able to set up Touch ID with that thumb. There could be many problems regarding your finger’s fingerprint that you are trying to identify. Perhaps you have recently suffered an injury to your finger or the finger is damaged by repetitive tasks. Whatever the case, using an alternative finger could fix the issue.
3. Restart the Device
Restarting the device can help with any issues related to problems with Touch ID setup not completing. Certain earlier iPhones feature the button at the top, while other models place it located on the right hand side along with those volume controls. This is the same button that you press to turn off the screen. To turn off your iPhone:
- Hit the sleep/wake button until you get “Slide to turn off power”
- Move the slider and then wait for around 30 seconds until the device turns off.
- Then , turn off the phone once more.
Then check to see to see if you can confirm that the Touch ID setup is working.
4. Force Restart The Device
Sometimes, a simple restart won’t be enough to bring it back to the original Touch ID. Force-restarting is needed to complete a reboot of the device as well as its internal components. Here’s how to perform it:
Compatible with iPhone 8 and iPhone SE 2nd Gen
- Release and press the volume button.
- Then you press and release the volume button.
- After that, push and hold down the side button till you are able to see the Apple Logo
- Release the button, and then allow the device to begin to restart.
To iPhone 7
- Hold volume down, and sleep/wake buttons together
- After you’ve seen that Apple Logo release them both
- Allow the device to start up again
for iPhone 6S or iPhone SE
- Click and hold both the Home Button along with the Sleep/Wake Button simultaneously.
- Release them after the Apple logo appears on the screen.
- Give a few seconds until the device restarts
Examine whether you’re still unable finish Touch ID setup or not. Hopefully, it will be successful this time.
5. Reset All Settings
It is important to backup your data to iCloud and iTunes. Resetting your device won’t erase it however it’s always good to have a complete iOS backup. This resets all settings.
For iOS 15
- Go to Settings
- Then General
- Select Transfer or Reset iPhone
- Then select Reset
- Finally, select Reset All Settings
To iOS 14 and Earlier
- Navigate to Settings
- Then, to General
- Near the end you’ll see Reset
- From there, click to erase all settings
- You’ll have input your password, and confirm it.
6. Install the most recent iOS Version
If you’re unable in completing Touch ID setup, it’s likely that your device is running an older version of iOS.
- Visit the Settings app.
- Go to General and select Software Update
- Then , tap Check for Update
- When an update becomes made available then you can download and install it.
Once you’ve updated to latest version that is compatible with your device, go through the setup process again.
7. Contact Apple Support Apple Support
Things that are sensitive like the fingerprint sensor could be damaged, no pun intended. The only way to fix the issue is to contact Apple Support and sending your device to repair centers. If physical damage has rendered your iPhone in a position to not complete touch ID and you require it to be fixed, it is time to get it fixed.
Conclusion
Here are some options to use if you’re in a position to not finish your Touch ID setup. My experience has shown that the issue can be easy to fix or you need to take the device to Apple. Cleansing your Touch ID sensor may result in better results, however often, your fingerprint is not sufficiently deep to detect. It is likely that you have identified the issue using this guide and have the ability to fix it easily.
