Why Can’t I Play Certain Songs On Spotify? (Causes, Fixes)

This article will discuss all possible reasons Spotify tracks are not playing and how to fix them.

Spotify won’t let me play certain songs. (Causes, Fixes)

1. Restrictions by Country or Region

Spotify doesn’t allow you to play certain songs because of restrictions placed by the label or publisher.

The song’s owner decides where the song can be found.

You may find the song grayed out on your Spotify app if you are from or have been to a country that doesn’t publish its products.

You won’t be able to listen to the song in the specific country or region if the producers don’t allow it.

Spotify cannot make changes to songs that aren’t available because of licensing issues. Instead, Spotify must follow all regulations.

You may also experience licensing problems if you download the entire album. However, some songs will be grayed out so you can still play them.

This is because the publisher shares rights to a song with another publisher, artist, or writer.

The song is removed from Spotify if the other party doesn’t renew their license.

Spotify states that copyright owners impose strict restrictions on which countries can access their songs.

Some third-party apps allow you to check the availability of a song in your country.

This app allows you to find out if a song is available in your country.

After you have entered the page, click the ” Get Spotify token” button to log in to your premium or free Spotify account.

Clicking on ” Accept,” will give permission for the app to begin the search.

Enter the URI of the song or album on Spotify to check its availability. Follow the steps below:

  1. Spotify allows you to search for the album or song.
  2. Click on the three dots menu and locate ” Share,”then click on ” copy Spotify URI”.
  3. Paste the URI into the required field for the web app.

You can now see which countries have the song or album.

It is possible to be certain that the license for it has expired if it isn’t available in any country.

It may be available in other countries, but not in your country.

To change your IP address and to show Spotify that Spotify is from another country, you can use a VPN.

A VPN connects to the VPN server. This redirects your internet traffic through the server, creating the illusion that you are actually there.

As there are no restrictions, you can set the VPN country to either a European or US country.

You can check that your VPN is functioning correctly if you already use a VPN to access a song not available on Spotify.

Check if the paid VPN service is still available.

Renew it if it is still valid and see if it solves the problem.

If you have problems connecting to US servers, you might want to change your VPN service.

2. Network Errors

This problem can sometimes be caused temporarily by connectivity or network issues on your or Spotify’s sides.

You might notice that you are unable to play a particular song if your internet connection is lost for a brief time.

Once you have a reliable internet connection, or switch from cellular data on your phone to WiFi, the problem will disappear.

Spotify may display a message that a song is not available when there is a connection error. Offline Mode can also be activated on your desktop if Spotify is being used on your desktop.

The good news? It’s temporary and you can still listen to the song once you have an internet connection.

It’s a good idea, however, to check your internet connection.

First, ensure you have a stable internet connection. Next, open your browser and visit a random website.

If you are having trouble opening a webpage, please go to Network & Internet Settings and run the Troubleshooter.

Check the whitelist of your firewall to see if Spotify is available if you have an internet connection.

Spotify is not listed on the whitelist? Add it to the exceptions list.

Now, open Spotify’s desktop application and click on ” Setting,” to check ” Show not available songs in playlists”.

3. Censorship

Certain countries have strict restrictions on the content of songs that are published on any platform.

A country can ban a song if it contains taboo terms such as references drug use or sex.

These restrictions can be applied to different platforms by different regulating bodies, within the music industry or in different subject areas.

The country can ban a song if it fails to pass the music audit.

How to Change Your Country on Spotify

Your Spotify account default country is determined by the country that you selected when you created it.

If you feel the need, you can change the country.

You can, for example, change your default country while moving to or traveling to another nation.

Your account, as well as whether or not it is premium, will determine which country you want to change.

Premium accounts do not need to change default countries when they move to another country.

If they have moved to another country, the only thing they might need to update is their billing information.

However, free accounts come with more restrictions.

Spotify will terminate your music service if you are in another country longer than 14 days.

You should also remember that Spotify cannot change the country you’re in on Spotify.

Spotify can only identify you if you are there.

Spotify allows you to change the country where you are located.

After opening the Spotify website on your desktop or mobile browser, log into your Spotify account.

Once you are in the app tap or click your profile picture to open the dropdown menu and choose ” Account”.

Your Account overview will show your username, birth date, email address, and current country.

You can make changes to your profile by clicking ” Edit Profil”.

Scroll down to ” Country”, and click on it for the dropdown menu.

Select the country where you are currently living and click ” Save profile.

Other Solutions

These solutions can be used if you have exhausted all possible causes and remedies and still are unable to hear certain songs.

1. Reinstall the Spotify App

Sometimes, grayed out songs don’t necessarily have an apparent cause.

A bug could make the app unusable for some songs.

Space-wise, there is another advantage to deleting the Spotify app and reinstalling it.

You can delete the app to erase all data on your device, including any cache downloaded.

You’ll be able to free up space on your phone and make the Spotify app more efficient.

Alternatively, you can update your app to ensure everything works as it should.

You may not be able to access certain features if the app is out of date.

Check the app store to see if there are any updates available for your Spotify app. Play your song after updating the app.

2. Clean Spotify Cache

Spotify songs can quickly reduce your storage space.

Spotify caches your tracks on your device so that you don’t have to stream them from the server again.

Spotify recommends that you have at least 1GB free memory in order to enjoy your music without any problems.

If you have such a problem, it is possible to remove and reinstall the Spotify app.

Additionally, if your phone has a lot of cached files, it might not be able to load Spotify songs correctly.

Clearing Spotify cache can help reduce the load on your phone and make it more responsive.

Spotify cache removal is different for each OS.

for Mac:

Start your device’s Finder, and hit ” Get” in the upper right corner of the screen. Then click on ” Computer”

Double-click Macintosh HD to select ” Users”, and then open ” Library”.

Scroll down to ” cache”, open it, then locate the com.spotify.client directory.

To clear Spotify’s cache, you can now select and delete the files from this folder.

If you wish, you can also delete caches containing offline files.

How to Do It:

Open Spotify and click the Menu bar in the upper-right corner.

Scroll down to Show Advanced Settings, and then select Settings. Click on the button.

Find ” Offline music storage” to locate its cache.

Alternatively, you can search for library/application support/Spotify to remove Watch-source.bank from that folder.


In the search box at the bottom of the screen type ” This Computer”, then select ” User,”, and locate the folder labeled with your username.

Select “HT0_ AppData ” to open the folder “HT1_ Local “.

Search for Spotify and open the Storage folder. Click on the Storage file to delete it.


Open Spotify on your iPhone. Go to ” Homepage”

Tap Setting > Storage > Delete.

Clearing the Spotify cache on Android devices is the same process as for iPhone.

After you tap home, go to Settings > Storage > Delete cache

Spotify can be made to work more efficiently by saving downloaded tracks to your external SD card.

After you have launched the Spotify app on your smartphone, tap Home > Setting > Additional > storage.

Select the SD card, and hit OK for saved tracks.

3. Instead of streaming, download the tracks

You can download songs from Spotify if you don’t see them in your Spotify app.

You can search the song on Spotify to see if it is available for download.

You don’t have to worry about it not being playable next time you stream it.

Premium users have this option, but users who are using the free version don’t have access to it.

Although there are some solutions, they are all unethical as Spotify would allow free users to choose if they so desired.

4. Turn off Hardware Acceleration

Hardware acceleration may be the reason why you get the message ” Could not play the current track”.

Spotify hardware acceleration transfers the load from the CPU to another processor such as the GPU.

Your computer will decode Spotify audio using the GPU, not the CPU.

You can stream your songs at a lower latency and listen to them with higher quality.

Hardware acceleration can be beneficial for those with lower bandwidth internet connections such as cellular data or internet hotspot and tethering.

Some users report that they have been able to solve the problem by disabling hardware acceleration.

This is especially true for older computers with less powerful hardware.

How to Disable Spotify Hardware Acceleration.

Open Spotify and go to Settings. Click ” Show Advanced Settings”

Click on “compatibility”, and you will find “Hardware Acceleration.”

To disable this option, move the toggle to its right.

You could also disable hardware acceleration using this method.

Open Spotify client, and click the three dots menu at the top right.

Scroll down to ” View” to find Hardware Acceleration within the submenu.

Removing the checkmark next will cause the app to restart and you can check if the song has been added.

5. Disable high-quality streaming

Premium users can only access high-quality streaming.

You may sometimes be unable to play certain songs when you switch from a premium account into a standard one.

This is because changing from a premium account to one that’s free doesn’t eliminate the option, but it does affect your overall experience.

This high-quality streaming option could be the reason your premium subscription is no longer valid and you are unable to play certain songs.

You may be able to solve your problem by disabling the option.

How to Do It:

Open Spotify, and click the arrow icon to the right of your account.

Click on “Settings” from the dropdown menu.

Look for ” Quality”, then go to ” Streaming Quality”, and select ” Automatic”.

Start Spotify and open the song.

6. Set Crossfade To Zero

Spotify’s ” Crossfade “, an option that lets you fill in the silence between songs, allows you to do this by using the “HTML Crossfade ” feature.

It causes the current song to fade into the next without leaving a space.

You can try this option if you have tried all of the above and still cannot play a particular song. Set the crossfade value at zero seconds.

How to Do It:

Open Spotify and go to Settings. You will find Crossfade in the Playback section.

Move the button near Crossfade Songs to activate the option.

Move the scale to zero to adjust it.

Start the app again and see if the problem has been resolved.


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